Frequently Asked Questions
Everything you need to know about your Clever Jewelry experience.
What materials are used in Clever Jewelry pieces?
We use high-quality materials including 14k gold plating, 925 sterling silver, and ethically sourced gemstones to ensure durability and a premium finish.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that personalized or engraved pieces are final sale.
How should I care for my jewelry?
To maintain shine, avoid contact with perfumes, lotions, and water. Store your pieces in a cool, dry place, preferably in the Clever Jewelry pouch provided.
Do you offer a warranty on your products?
Yes, every purchase includes a 1-year limited warranty covering manufacturing defects. This does not cover normal wear and tear or accidental damage.
Can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.